Tinnitus Tracker

Terms of Use

Last updated 6 August 2026 · Effective 6 August 2026

These terms are the agreement between you and us about using Tinnitus Tracker. Please read section 2 in particular — it explains what this app is not.

1. Accepting these terms

By downloading or using Tinnitus Tracker (“the app”), you agree to these terms. If you do not agree, please do not use the app. Our Privacy Policy forms part of this agreement.

You must be at least 16 years old to use the app.

2. Not a medical device

Tinnitus Tracker is intended for personal tracking and informational purposes only. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional about symptoms or health concerns.

The app is a diary and a calculator. It records what you tell it and does arithmetic on it. It does not diagnose anything, does not treat anything, and cannot tell you what is causing your tinnitus.

Insights and comparisons in the app describe association, not cause. A line saying your average intensity was higher on days you logged poor sleep means exactly that and nothing more. Do not start, stop or change any treatment or medication based on what the app shows you.

If you experience sudden hearing loss, sudden or severe tinnitus, dizziness, pain, or tinnitus that pulses in time with your heartbeat, contact a healthcare professional promptly. In an emergency, call your local emergency number.

3. Your licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on Apple devices you own or control, in accordance with Apple’s App Store Terms of Service and these terms. We keep all rights not expressly granted.

4. Your account

The app creates an anonymous account for you on first launch so your data has an owner. An anonymous account lives on one device: if you delete the app or lose the device without linking the account, that data cannot be recovered.

Linking your account to Sign in with Apple or Google lets you restore your data and use it on more than one device. You are responsible for keeping access to whichever sign-in method you link.

5. The free plan

The app is free to use with these limits:

Insights, reports, custom triggers, cloud backup and unlimited history are part of Premium.

6. Premium, trials and billing

6.1 Plans and prices

Plan Price Free trial Renews
Annual $19.99 per year 7 days Yearly, automatically
Monthly $6.99 per month 7 days Monthly, automatically
Lifetime $49.99 once ($39.99 launch offer) None Never — one payment, no subscription

Prices are shown in US dollars. The price you actually pay is the one the App Store shows you in your local currency, including any tax, and it is the one that governs. Prices may differ by region and may change; a change never affects a period you have already paid for.

6.2 How the free trial works

The Annual and Monthly plans include a 7-day free trial for new subscribers. Unless you cancel at least 24 hours before the trial ends, it converts into a paid subscription and your Apple ID is charged.

Apple’s rules apply to free trials: any unused portion of a trial is forfeited if you buy a subscription during it, and trial eligibility is determined by Apple.

6.3 Renewal and cancellation

Subscriptions renew automatically unless you cancel. Your Apple ID is charged for the next period within 24 hours before the current one ends.

You can cancel at any time in Settings → your name → Subscriptions on your device, at least 24 hours before the period ends. Cancelling stops the next charge; your Premium features stay active until the end of the period you have already paid for. We cannot cancel a subscription on your behalf — only Apple can.

6.4 Refunds

Purchases go through the App Store, so refunds are handled by Apple under Apple’s policies, not by us. You can request one at reportaproblem.apple.com. Statutory rights you have as a consumer where you live are unaffected.

6.5 Restoring a purchase

Use Restore on the Premium screen to recover a purchase on a new device. Restoring requires the same Apple ID that made the purchase.

6.6 Lifetime

“Lifetime” means a single payment with no renewal, granting Premium features for as long as we operate the app and it remains available on the App Store. It is not a promise that the app will exist forever. If we ever discontinue the app, section 13 applies.

7. Reports and insights

PDF reports summarise the entries you made. They are a conversation aid for an appointment, not a clinical document, and they carry no diagnostic weight. Their accuracy depends entirely on what you recorded. What you do with a report once you have created it is up to you.

8. Your data and backup

Your check-ins belong to you. We claim no ownership of them and do not use them to train anything.

Cloud backup is a convenience, not a guarantee. You are responsible for keeping your own copies of anything you cannot afford to lose — the Export data option exists for exactly that. We are not liable for data loss caused by device failure, deleting the app, losing access to a linked sign-in, or service interruptions.

Deleting your account and data is permanent and immediate. We cannot recover it afterwards.

9. Acceptable use

You agree not to:

10. Intellectual property

The app, its name, design, text, icons and underlying software are owned by us and protected by copyright and other laws. These terms give you a licence to use the app, not any ownership in it.

11. Disclaimers

To the fullest extent the law allows, the app is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or uninterrupted availability.

We do not warrant that the app will be error-free, that insights will be meaningful for your situation, or that the service will always be reachable.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential loss, for lost data, or for any health outcome arising from your use of the app or from decisions you make based on it.

Where liability cannot be excluded, it is limited to the amount you paid us for the app in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If you are a consumer, your mandatory statutory rights are unaffected.

13. Ending this agreement

You can end it at any time by deleting the app and, if you wish, deleting your account and data first.

We may suspend or end your access if you materially breach these terms. We may also discontinue the app; if we do, we will give reasonable notice in the app where we can, so you have time to export your data.

14. Changes to these terms

We may update these terms. The date at the top shows the current version, and material changes will be signalled in the app before they take effect. Continuing to use the app after a change means you accept the updated terms.

15. Governing law

These terms are governed by the laws of the country in which the developer is established, without regard to its conflict-of-law rules. If you are a consumer, this does not deprive you of the protection of the mandatory consumer-protection laws of the country where you live, and you may bring proceedings in your local courts where the law gives you that right.

16. A note about Apple

This agreement is between you and us, not Apple. Apple is not responsible for the app or its content, and has no obligation to provide support for it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation.

17. Contact

Questions about these terms: hezarfentech@gmail.com.